The profile is stuck on “syncing”


The profile is stuck on “syncing” when launching.


Possible solution 1

Press the 3 dots at the side of a profile and press force (re)start

Possible solution 2

Change the cloud save location to a location closer to you.

Change the clo

You can learn more about the cloud saving function here.

Possible solution 3

Turn off cloud saving. This will disable synchronization of profiles with the cloud.

If you have any additional questions please do not hesitate to contact our support department.

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