Browser suddenly closes

Problem

The browser closes when visiting certain websites or immediately closes after launching the browser.

Solution

Option 1

The issue can be resolved by deleting the “Service Worker” directory of the profile.

The steps are:

1. Get the profile browser ID:
2. Open the config directory:
3. Open the correct profile directory:
4. Start the Incogniton profile with issues.
5. Delete the deletable files from the service worker directory:
6. Close the Incogniton profile and let it sync.
7. It should now be fixed, avoid websites which make the browser crash.

Option 2

Enable “no sandbox” in the my account settings:

If you have any additional questions please do not hesitate to contact our support department.