How can I upgrade or downgrade my subscription?

In this article we will give an explanation how you can upgrade or downgrade your existing Incogniton subscription. Please note that this article is only relevant if you have already created an Incogniton account.

  1. If you decide to upgrade or downgrade your subscription you can do this via the My Account section on our website.
  2. Once you signed in for the My Account section with your Incogniton account you need to go to the sections subscriptions.
  3. In the section subscriptions you need to hit the button ‘view’ and you will be directed to a page were you can upgrade or downgrade your Incogniton subscription. After you have selected the preferred subscription you will be redirected to the payment page where you can select your payment method. After you have proceeded the payment your new subscription is available. Please note that you might need to restart the application before your new subscription is active.

If you still have any questions please don’t hesitate to contact our support department.

Powered by BetterDocs