Proxy management
Proxy speed
Last Updated: July 14, 2025When you use proxies in your Incogniton browser profiles it’s possible to see the proxy speed. This tells you how fast or slow a proxy is, which can influence the performance of your browser profiles. There are several ways to indicate the proxy speed: Option 1: Lightning bolt icon In Profile Management you’ll see a...
Guide – How to cancel auto-renew on a proxy
Last Updated: June 27, 2025When you buy a proxy from Incogniton’s proxy shop, it will be automatically renewed every month. If you don’t want this to happen, you can cancel the automatic renew in your Incogniton account. Step 1: Go to you Incogniton account and navigate to the Proxy shop and then to the tab Orders. Here you see...
Proxy connection issues
Last Updated: May 8, 2025What’s the problem? The proxy gives a connection error or the profile shows a red cross and is unable to launch (as shown in the picture below). Possible solutions Check if the connection type is correct. Check if it is an IPv6 proxy – IPv6 proxies only work on websites which support IPv6. Check if...
Proxy validation / Proxy information – main provider and back up provider
Last Updated: June 9, 2025When you validate a proxy in Incogniton, this is done based on a database with proxies – we use IPstack for this. However, for some reason, the proxy validation may not work or indicate a different geolocation. This can be caused because the proxy vendor has linked incorrect data to the proxy or because the...
Guide – How to test your proxy via FireFox browser and Foxyproxy
Last Updated: June 9, 2025In some cases, your proxy may not work. This could be because of several reasons, it could be that the proxy doesn’t work because it simply doesn’t have an internet connection, but it could also be that the proxy doesn’t work properly in Incogniton. In this article, we’ll teach you a way how you can...
Google detects that I’m using a proxy
Last Updated: May 19, 2025This problem is caused by the quality of the proxy that you have attached to the browser profile. We recommend you to use high quality proxies. When you’re using the browser profile for account management you need static residential proxies. If you still have any questions don’t hesitate to contact our support department!
Guide – How to copy and paste your Proxy details into Incogniton
Last Updated: June 9, 2025To make your experience even better and faster there is a copy and paste feature for proxy details. If you paste the IP:username:port in the first box after you’ve selected the type of proxy, the rest of the details will automatically be filled. If you have any additional questions after reading this article please do not...
Guide – how to use the proxy management feature of Incogniton
Last Updated: July 15, 2025In this article we will explain how the proxy management feature works. With this functionality you can do the following: Adding proxies in bulk (via Standard proxy format, CSV or Excel file) Save proxies in bulk so that you can easily add them to a (new) browser profile Save your proxies in groups, so that...
Guide – How to manually renew your proxies from the Incogniton proxy shop
Last Updated: July 7, 2025Periodically it happens that you have to manually renew the proxies that you purchased in the Incogniton proxy shop. In this guide we will tell you exactly how to do this. If you want to know more about the proxy shop and how to buy your first proxies, we advise you to read this article....
Guide – how to buy proxies via Incogniton’s proxy store
Last Updated: June 6, 2025In this guide we explain how the Incogniton Proxy Shop works. In the Proxy Shop you can purchase your proxies directly via the application, after which they will be automatically imported. After, you can simply add them to your browser profiles. We will show you how to buy proxies in just a few steps. Step...