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Browser starts but is unable to load pages

< 1 min read

Google search page with the Google logo and a search bar.

If the browser starts but is unable to load pages please follow these steps:

  1. Start a new browser profile without a proxy.
  2. If the browser profile launches and works when you launch a browser profile without a proxy please go to My Account – Account settings – Browser Settings and toggle on the button Enable no sandbox mode.

Incogniton application interface showing browser settings with the "Enable no sandbox mode" option highlighted.

If Incogniton still doesn’t work for you please reach out to our support team and they will help you further!

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