![](https://incogniton.com/wp-content/uploads/2021/02/Screenshot-sandbox-mode-1024x399.jpg)
If the browser starts but is unable to load pages please follow these steps:
- Start a new browser profile without a proxy.
- If the browser profile launches and works when you launch a browser profile without a proxy please go to My Account and enable ‘No Sandbox’ mode.
![](https://incogniton.com/wp-content/uploads/2021/02/image-1024x202.png)
If Incogniton still doesn’t work for you please reach out to our support team and they will help you further!